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FAQ

General

1. what does Dafa Hoja mean?

Dafa Hoja is an Urdu/Hindi term that means “get lost” or “avaunt.” If you’re from the South Asian subcontinent, you’ve probably heard your parents say it to you at least once. Or you’ve said/thought it when a kameena has talked to you.

2. how can I contact you?

You can:

  1. Message us on Facebook
  2. Shoot us an email at: contact@dafahoja.com
  3. Text us at: (307) 216-2317

Or head over to our contact page and fill out the form there.

Payment and Shipping

1. how long until I receive my order?

Orders generally ship 2-5 business days after they’re placed. Depending on the shipping speed you’ve selected they could take anywhere from an additional business day to 7 business days, if ordered from the continental United States. We’ll email you an order confirmation immediately after the order is placed. We’ll also send you a tracking number as soon as it is shipped. (Be sure to whitelist Dafa Hoja, so that the email doesn’t get stuck in your spam folder!)

2. do you ship internationally?

Yes, yes we do!

3. is it safe to order from Dafa Hoja?

It absolutely is! We’re secured using SSL Encryption, and our checkouts are conducted through PayPal, which takes additional measures to ensure your information is safe and sound.

4. what payment methods do you accept?

We accept payments through Paypal, American Express, Visa, Discover and Mastercard

Ordering

1. how can I change or cancel my order?

If you need to amend or cancel your order, contact us via Facebook or at orders@dafahoja.com right away. Orders generally get processed within hours, and once items are shipped, we unfortunately cannot make any changes to them.

2. what is your return policy?

Items that are subject to returns must receive an RMA from us and be returned to our facility within 7 days of delivery. Returns are subject to a 15% restocking fee. Bear in mind, the product must meet certain criteria prior to being eligible for a return. To read more about the criteria and the Refund Policy in general, click here.

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